Shipping policy

Order handling time

Every order is prepared within 1 to 3 business days at our London warehouse. Orders placed at the weekend or on a public holiday are picked on the next business day.

Estimated transit

Please allow up to 15 business days for delivery after dispatch. We quote the estimate in good faith, but the carrier network and the destination determine the actual day the parcel arrives.

Shipping charges

Shipping is estimated according to the distance from our warehouse to your delivery address. The charge is calculated and displayed at checkout before payment, so the total is clear in advance.

Tracking the parcel

A tracking number is sent by email at dispatch. Scans can lag by a day or two at busy periods, so check again before assuming something is wrong.

Late or missing parcels

If the parcel has not arrived within the estimated window, contact us. Report a parcel you believe is lost within 7 days of the expected delivery date and we will raise it with the carrier.

Damaged deliveries

Message us within 48 hours of delivery with photographs and we will arrange a replacement or a refund.

Address accuracy

We ship to the address given at checkout. If a parcel comes back to us because the address was wrong or incomplete, we will get in touch about sending it again and any additional postage required.

Who we are

MR DILLON ELIJAH QUASHIE
572 Green Lanes, London, N13 5RZ, United Kingdom
Email: service@digiferno.shop
Phone: +44 118 348 0452